app.circle.so is down

Incident Report for Circle

Postmortem

Some users experienced an issue where app.circle.so was unavailable. This was caused by the Redis cluster reaching 100% CPU due to a large volume of workflow jobs being re-enqueued. We identified the root cause, scaled down the background deployment pods to relieve the load, and restored service within approximately 3 minutes. We are continuing to investigate and address the underlying issue.

Posted Apr 30, 2026 - 19:43 UTC

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 19:43 UTC

Investigating

We are currently investigating this issue.
Posted Apr 30, 2026 - 18:00 UTC