app.circle.so is down

Incident Report for Circle

Resolved

Due to elevated load on our database, community functionality was down for 25 minutes, followed by 1 hour of degraded performance.

The core issue was resolved as of 15:45, and all systems are now operating normally. We’ll continue to monitor performance to ensure ongoing stability.

Posted Jan 26, 2026 - 16:57 UTC

Investigating

We are currently investigating this issue.

Posted Jan 26, 2026 - 15:22 UTC

This incident affected: Communities (Sign-up & Login, Posts & Comments, Notifications, Direct Messaging & Chat, Paywalls & Member Billing, Live Streams & Rooms, Courses, Events, Marketing Hub, Workflows, Analytics), Developer API (REST API), and Apps (Circle iOS App, Circle Android App, Branded Apps).