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We will provide updates as necessary.","created_at":"2026-06-29T07:53:02.482Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T07:53:02.482Z","display_at":"2026-06-29T07:53:02.482Z","deliver_notifications":false,"tweet_id":null,"id":"r2kdhs8sbrwg","incident_id":"lgwn71mmjvdb","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-29T07:52:07.811Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T07:52:07.811Z","display_at":"2026-06-29T07:52:07.811Z","deliver_notifications":false,"tweet_id":null,"id":"xmvq4ktsjy1q","incident_id":"lgwn71mmjvdb","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We're extending our scheduled maintenance by about 1 hour to safely complete the work. The Circle app remains available with no expected downtime, aside from a brief blip when connections reset.","created_at":"2026-06-29T07:51:24.719Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T07:51:24.719Z","display_at":"2026-06-29T07:51:24.719Z","deliver_notifications":false,"tweet_id":null,"id":"7fc7w7c1vsxg","incident_id":"lgwn71mmjvdb","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled maintenance","status":"completed","created_at":"2026-06-27T12:19:48.797Z","updated_at":"2026-06-29T06:00:07.568Z","monitoring_at":null,"resolved_at":"2026-06-29T06:00:07.499Z","impact":"maintenance","shortlink":"https://stspg.io/xrwn3ppjqcrf","scheduled_for":"2026-06-29T05:00:00.000Z","scheduled_until":"2026-06-29T06:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-27T12:19:48.791Z","reminder_intervals":null,"id":"c2gtqb7tbtgr","page_id":"qjlztzff1xhv","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-06-29T06:00:07.499Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T06:00:07.499Z","display_at":"2026-06-29T06:00:07.499Z","deliver_notifications":false,"tweet_id":null,"id":"78dlb8j1g9yl","incident_id":"c2gtqb7tbtgr","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-29T05:00:09.316Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T05:00:09.316Z","display_at":"2026-06-29T05:00:09.316Z","deliver_notifications":false,"tweet_id":null,"id":"x4s9jp91k1x6","incident_id":"c2gtqb7tbtgr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We’ll be performing scheduled maintenance during this time. The Circle app will be available, and we are expecting zero downtime. This is a planned update, and service will not be affected except for a brief blip when connections reset.","created_at":"2026-06-27T12:19:48.860Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-27T12:20:31.422Z","display_at":"2026-06-27T12:19:48.860Z","deliver_notifications":false,"tweet_id":null,"id":"2qhm6m5skd2r","incident_id":"c2gtqb7tbtgr","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Workflows stuck in \"In progress\" status","status":"resolved","created_at":"2026-05-28T16:44:58.832Z","updated_at":"2026-06-01T15:35:20.488Z","monitoring_at":"2026-05-28T18:46:52.574Z","resolved_at":"2026-05-28T20:12:59.223Z","impact":"major","shortlink":"https://stspg.io/300gz00dt7jy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-28T16:44:58.823Z","reminder_intervals":null,"id":"f1g03shcy8fd","page_id":"qjlztzff1xhv","incident_updates":[{"status":"resolved","body":"The issue has been fully resolved and all systems are operating normally. A detailed post-mortem report will be published here shortly. Thank you for your patience and cooperation.","created_at":"2026-05-28T20:12:59.223Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-28T20:12:59.223Z","display_at":"2026-05-28T20:12:59.223Z","deliver_notifications":true,"tweet_id":null,"id":"psvddvsvjkl6","incident_id":"f1g03shcy8fd","custom_tweet":null,"affected_components":[{"code":"kwdcdw9rbsdn","name":"Communities - Workflows","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-05-28T18:46:52.574Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-28T18:46:52.574Z","display_at":"2026-05-28T18:46:52.574Z","deliver_notifications":true,"tweet_id":null,"id":"gncyqwzghjnx","incident_id":"f1g03shcy8fd","custom_tweet":null,"affected_components":[{"code":"kwdcdw9rbsdn","name":"Communities - Workflows","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-05-28T17:12:31.971Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-28T17:12:31.971Z","display_at":"2026-05-28T17:12:31.971Z","deliver_notifications":true,"tweet_id":null,"id":"1kg62tjh6j0f","incident_id":"f1g03shcy8fd","custom_tweet":null,"affected_components":[{"code":"kwdcdw9rbsdn","name":"Communities - Workflows","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-05-28T16:44:58.905Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-28T16:44:58.905Z","display_at":"2026-05-28T16:44:58.905Z","deliver_notifications":true,"tweet_id":null,"id":"28pnw47g6dls","incident_id":"f1g03shcy8fd","custom_tweet":null,"affected_components":[{"code":"kwdcdw9rbsdn","name":"Communities - Workflows","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":"## Delays in Asynchronous Actions and Workflows\n\n‌\n\n**Issue Summary** On May 28, 2026, we experienced an incident that caused delays in asynchronous actions and automated workflows.\n\n**Timeline \\(UTC\\)**\n\n* **11:29** – The issue began, causing delays in newly scheduled automated workflows.\n* **15:51** – Our engineering team identified the root cause of the scheduling interruption.\n* **16:42** – A fix was deployed, restoring normal operations to the background processing framework.\n* **18:45** – The resulting backlog of delayed tasks was completely cleared and normal service was confirmed.\n\n**Root Cause** A routine system update included a software dependency upgrade that unexpectedly conflicted with our background processing framework. This conflict prevented scheduled background jobs from moving into the active processing queue. As a result, automated workflows and other asynchronous actions were delayed, though no underlying data was lost or corrupted during this time.\n\n**Resolution** Upon investigating the anomaly in the scheduling queue, our engineering team determined that the recent dependency upgrade was responsible. We immediately reverted the update, which restored the flow of scheduled tasks. To resolve the issue as swiftly as possible, we temporarily scaled up our infrastructure's processing capacity to rapidly clear the backlog of delayed actions.\n\n**Preventative Measures** To prevent this type of issue from occurring in the future, we are planning on implementing the following improvements:\n\n* **Enhanced Alerting:** We are deploying strict, automated alerts specifically designed to detect anomalies in scheduled task queues, drastically reducing our time to detection.\n* **Upgraded Telemetry:** We are adding granular, time-series visualizations to our monitoring systems to better track the exact states of background jobs \\(scheduled, enqueued, and processed\\) in real time.\n\nWe sincerely apologize for any disruption this may have caused to your operations. The issue was fully mitigated, and all backlogged tasks have been successfully processed.","postmortem_body_last_updated_at":"2026-06-01T15:35:20.475Z","postmortem_ignored":false,"postmortem_published_at":"2026-06-01T15:35:20.475Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Workflows","created_at":"2023-06-11T23:33:08.749Z","updated_at":"2026-05-28T20:12:59.193Z","position":10,"description":null,"showcase":true,"start_date":"2023-06-11T00:00:00.000Z","id":"kwdcdw9rbsdn","page_id":"qjlztzff1xhv","group_id":"k31c52dymznn"}]},{"name":"app.circle.so is down","status":"resolved","created_at":"2026-05-22T13:26:38.996Z","updated_at":"2026-05-22T19:21:41.059Z","monitoring_at":null,"resolved_at":"2026-05-22T13:28:46.000Z","impact":"none","shortlink":"https://stspg.io/drw43rwrnnl1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-22T13:26:38.982Z","reminder_intervals":null,"id":"c68517d5vn8l","page_id":"qjlztzff1xhv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-22T19:20:46.961Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-22T19:21:41.043Z","display_at":"2026-05-22T13:28:46.000Z","deliver_notifications":false,"tweet_id":null,"id":"bxht6gck5564","incident_id":"c68517d5vn8l","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-05-22T13:26:39.089Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-22T13:26:39.089Z","display_at":"2026-05-22T13:26:39.089Z","deliver_notifications":true,"tweet_id":null,"id":"0x2bq88hvyt9","incident_id":"c68517d5vn8l","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"app.circle.so is down","status":"resolved","created_at":"2026-05-20T16:12:17.525Z","updated_at":"2026-08-31T23:51:55.884Z","monitoring_at":null,"resolved_at":"2026-05-20T16:13:21.000Z","impact":"none","shortlink":"https://stspg.io/nwn1mhxnydb3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-20T16:12:17.515Z","reminder_intervals":null,"id":"sr4xphbpwk6v","page_id":"qjlztzff1xhv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-20T16:15:21.610Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T23:51:55.859Z","display_at":"2026-05-20T16:13:21.000Z","deliver_notifications":false,"tweet_id":null,"id":"g8rpgwx3j87c","incident_id":"sr4xphbpwk6v","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-05-20T16:12:17.572Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-20T16:12:17.572Z","display_at":"2026-05-20T16:12:17.572Z","deliver_notifications":true,"tweet_id":null,"id":"p6ln9k8xdc98","incident_id":"sr4xphbpwk6v","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}